ONLINE SUPPORT & LINKS
Platinum now offers LIVE support via web chat so you can talk with a representative in real time.
Click here to ask a question!
We also offer live remote computer support for our customers. Remote Desktop Support
Here’s a link for helpful tools to check for viruses and settings that may slow down your Internet and computing experience down. Firewall Test, Port Scan, Spy Ware and Security Audit Choices (PC)
If you need further assistance please do not hesitate to call toll free support: 1-866-301-4590
Hours of operation
Mon-Fri: 8:00 am to 8:00 pm
Sat/Sun: 9:00 am to 5:00 pm
Holidays: 10:00 am to 4:00pm
Email Support: email@example.com
(Please include name, account number and phone number so we can promptly follow up)
After hours non-urgent support issues will be handled the next business day. Charges will apply on all issues associated with technical support that are not related with the functions of Platinum Communications.